National Day Holiday Notice

Dear Customers

We hope this message finds you well. We would like to inform you of our upcoming National Day holiday schedule to ensure a smooth and hassle-free experience for both you and our team.

Please kindly note that our factory will be closed from October 1st to October 6th in observance of the National Day holiday. During this time, there will be no processing of orders, customer service support, or shipments. We apologize for any inconvenience this may cause and appreciate your understanding.

Here are some important details to keep in mind:

1. Order Placement: To ensure timely processing and delivery of your orders, we kindly request that you place any urgent orders before Sep,30th. Orders placed after this date will be processed upon our return.

2. Customer Service: Our customer service team will be unavailable during the holiday period. If you have any inquiries or require assistance, please reach out to us before Sep,30th or expect a response upon our return.

3. Shipping Delays: Please note that any orders placed close to or during the holiday period may experience shipping delays due to the temporary closure of logistics services and courier companies. We appreciate your patience and cooperation in this regard.

We encourage you to take this opportunity to plan ahead for your upcoming orders or any other business requirements. Our team will make every effort to respond to any inquiries received prior to the holiday as promptly as possible.

We appreciate your continued trust and support. We wish you a joyful National Day celebration with your loved ones and look forward to serving you with renewed energy and enthusiasm upon our return.

If you have any further questions or concerns, please do not hesitate to contact us at jenny@detaibox.com

Thank you once again for your understanding and cooperation.

Best regards,

Detai Team